Create a PagerDuty integration
Send alert notifications to your PagerDuty service by creating a PagerDuty integration in Maxim.
Prerequisites
Gather these requirements before starting:
- A PagerDuty account with permission to create a service and integration.
- A PagerDuty service where you want to receive notifications.
- The Integration Key (also known as the Routing Key) for the PagerDuty service.
Find this key by following these steps:
In PagerDuty, navigate to Services → Service Directory and select or search the service you want to integrate with Maxim.
Go to the Integrations tab.
Click Add or manage integrations.
Click the + New Integration button.
Enter a name for the integration (e.g., "Maxim Alerts").
Select the integration type (usually "Events API v2").
Click Add Integration.
Copy the Integration Key that is generated.
Creating the integration in Maxim
Navigate to the Settings page in Maxim.
Click on Integrations in the left sidebar.
Click the Add integration button.
Choose PagerDuty as the integration type.
In the Integration Key field, paste the Integration Key you copied from PagerDuty.
Give your integration a descriptive name (e.g., "Production Alerts").
Click Save to create the integration.
Using the integration
Once the PagerDuty integration is created, you can select it as a notification channel when creating or editing alerts. Triggered alerts create incidents in the specified PagerDuty service.
Editing or deleting the integration
Edit or delete an integration by hovering over the respective integration on the Integrations page and clicking on the edit/delete icons respectively.